Students from Denbighshire studying and living outside of the county are asked to provide their college or university addresses if they request or take a Covid test, to ensure contacts are traced as quickly and efficiently as possible.
The TTP team in Denbighshire have been contacting students from the county that have tested positive for coronavirus, with a view to tracing any contacts that may have been in close contact to the individual, only to be informed they are living outside of the county. The contact tracing needs to be carried out by the local TTP team.
Councillor Mark Young, Cabinet Lead Member for Planning, Public Protection and Safer Communities, said: “The Test, Trace and Protect service in Denbighshire and across North Wales are running efficiently and effectively and they are playing an important role in our efforts to identify who may have come into contact with positive cases.
“The support of residents has been vital of the success of the service to date and we thank people that have already co-operated with our teams.
“The information people provide needs to be as accurate as it can possibly be but recently we have noticed examples where students studying outside of the region have given their home addresses rather than their college or university address. This means that the case is handed to Denbighshire’s TTP team, only for us then to find out the real address and need to pass on the case to the relevant authority.
“We recognise it’s a real and understandable mistake, but it’s a duplication of efforts which can easily be avoided."