Council warns over potential phone scams

Denbighshire and Conwy Councils are warning the public to beware of potential phone scams from individuals reportedly selling telecare equipment.

A number of complaints have been received by both councils with some residents reporting they have received cold-calls from individuals selling telecare equipment, but also requesting personal bank details over the phone.

Both Councils are urging residents never to provide bank details to anyone, unless you are completely satisfied that the individual requesting the information is genuine and works for a legitimate, bona fide organisation.

A trustworthy company will not mind having their credentials checked

The councils are also reminding people about the North Wales Buy with Confidence scheme, set up in response to concerns about rogue traders.

The scheme provides consumers with a list of local businesses, which have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.

Buy with Confidence is the largest scheme of its kind nationally and continues to expand its geographical coverage.

* For further information, please visit your local council website.  

Galw Gofal / Care Connect, the North Wales Regional Call Monitoring Service, does not sell telecare equipment and therefore does not cold call to sell equipment.