The standard emergency ambulance response to the most acutely ill patients was five minutes and 30 seconds, latest figures show.
Statistics for November, the second month of a year-long pilot to test changes to the way the Welsh Ambulance Service responds to patients, show that 70.8% red calls were responded to within eight minutes.
The new figures for November also show:
- More than a third of ‘red’ patients received a response within just four minutes;
- There were an average of 1,223 emergency calls per day;
- All health board areas, with the exception of Hywel Dda University Health Board area, achieved at least 70% within eight minutes.
“These figures reveal the demands placed on the ambulance clinicians, clinical contact centres and hard-working first responder volunteers who work tirelessly to save people in life-threatening situations.
“The new system is helping to ensure people with an immediately life-threatening condition receive a response within eight minutes – this is helping people to get the right care, in the right place, at the right time.
“I recognise that more needs to be done in some areas and I expect the service to build on these early results and continue to improve to ensure people who need the life-saving skills of ambulance clinicians do so in the quickest time possible and get the best possible outcomes.”
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