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Tuesday, January 29, 2013

High satisfaction rating for Welsh health services

Asked what they thought about health services in Wales, people gave them a score of 6.5 out of 10, which compares favourably with other European countries.

That is the main message from the latest statistical bulletin, covering January-March 2012, presenting results from the National Survey for Wales, produced by the Welsh Government.

Other key results are:

·         92% of people who saw a GP in the last 12 months and 92% of people who had a hospital appointment in the last 12 months were fairly or very satisfied with the care received

·         31% of people who made an appointment with a GP found it difficult to make a convenient appointment. Of those, 42% said this was because they had to wait a long time for an appointment

·         97% of people who saw a GP agreed that they were treated with dignity and respect; 95% of people who attended a hospital appointment agreed they were treated with dignity and respect

·         Of people who attended A&E in the last 12 months, 23% said they travelled by ambulance. 84% of people who attended A&E found it easy to travel there

·         24% of people agreed that they were kept informed about how local health services were performing. 59% would like more information about how local health services are performing.

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