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Wednesday, March 15, 2017

Warning over bogus council tax phone calls

Residents  in Denbighshire are being urged to be on their guard against bogus telephone calls claiming to be phoning regarding council tax.

A resident received a call advising her that her council tax band had been reduced for 13 years and there was a credit due on their account.

The caller then requested bank details, to arrange for the refund to be credited to the account.  

The resident rightly refused to give her details and ended the call before contacting Denbighshire’s Council Tax team to inform them of the call.

The call came from the Dundee area of Scotland.

Denbighshire County Council says it would like to emphasise that it would never instruct an external company to contact residents directly and people should never give out personal details in response to unexpected calls of this nature.

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