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Wednesday, March 15, 2017

County joins new Buy with Confidence scheme

A partnership project aimed at protecting consumers in North Wales will be officially launched today (Wednesday, March 15th).

Trading Standards from the region’s six local authorities have joined forces to deliver Buy With Confidence (BWC) and ensure that people can access reliable services and businesses.

The North Wales Buy With Confidence Scheme will be officially launched at Eirias Park in Colwyn Bay. The launch also marks World Consumer Rights Day.

The nationally recognised trader approval programme was originally  designed to ensure businesses operate in a legal, honest and fair way, and tackle ‘rogue traders’. It also provides consumers with a list of local businesses which have given their commitment to trading fairly.

Speaking ahead of the launch, Richard Powell, Chair of the North Wales Heads of Trading Standards Group, explained, “Buy With Confidence is an important scheme which enables Trading Standards in North Wales to showcase reliable businesses we are proud to recommend, and then allows consumers to make educated choices and avoid getting ripped off.”

The scheme is open to any manner of businesses wishing to apply to advertise themselves as “Trading Standards  Approved”, and must take part in a series of detailed checks by Trading Standards which will then be continually  monitored for their quality of service.

North Wales BWC is eager to attract more of the region’s businesses in paticular those in the home maintenance and gardening sectors, domestic cleaners and general skilled tradesmen.

Emlyn Jones, Denbighshire’s Public Protection Manager,  said, “North Wales Buy With Confidence is a great example of partnership working by local authorities on behalf of the consumer.

“All prospective members are thoroughly vetted by Trading Standards staff before being allowed to join the scheme and we also continuously monitor the performance of the BWC members. In the unlikely event that concerns are raised about a member we take appropriate action and if necessary will remove them from the scheme.”

Individuals working in domestic properties will also undergo Disclosure and Barring Service (DBS) checks as part of the BWC accreditation, providing customers, and especially those most vulnerable in our communities, with added reassurance.

If you want to promote your business as approved by Trading Standards or want to find an approved trader, please visit or the North Wales Buy With Confidence Facebook page.

The first Buy With Confidence Scheme was set-up in by a partnership of local authorities in the South of England.

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