Residents in Llangollen are being reminded about changes to the benefit system being introduced by the Department of Works and Pensions (DWP).
Universal Credit is being introduced in stages by DWP across Great Britain by postcode area.
Whether you can claim it and the way you manage your claim depends on where you live and your personal circumstances.
Other claimants don’t need to do anything until they hear from the DWP about moving to Universal Credit.
For the majority of Denbighshire postcodes, Universal Credit Full Service comes into effect on February 28, 2018, but some postcodes in the Dee Valley and surrounding area come under the Wrexham area, which moves to Universal Credit Full Service from this month.
These are the Post Codes LL11 3, LL20 7, LL20 8, LL20 9 and LL21 0, LL21 1, LL21 9.
Postcodes CH7 4 and CH8 8 are also on Universal Credit Full Service as part of the Flintshire roll out.
As part of Universal Credit Full Service, claimants are expected to claim and manage their account with DWP online.
To support residents impacted the following services are available:
• Residents who need access to the internet or access to a computer to make their claim and manage their account online can visit their local library/One Stop Shops.
• For questions and advice on applying for Universal Credit and how the changes could impact you, contact Citizens Advice in Denbighshire on 01824 703483 or go to https://www.citizensadvice.org.uk/wales/benefits/universal-credit/
• You can also visit www.gov.uk/universal-credit.