Denbighshire County Council has launched a Direct Debit payment option for its subscription garden waste collection service.
Whether renewing an existing subscription, or registering for the first time, residents can now opt to pay by a single annual direct debit payment, as well as via the internet, telephone or face to face payment methods.
The launch of the direct debit payment option means the council can offer its lowest subscription rates to residents who cannot, or prefer not to, use the internet.
The annual cost of a fortnightly garden waste collection service remains £22 (or £34 for the enhanced service) for those who subscribe using the internet.
The cost for residents who choose to pay over the telephone or at a Council One Stop Shop remains £24 (or £36).
Direct debit mandate forms are being sent out to residents with all subscription renewal reminders sent by post.
Residents who receive renewal emails can obtain a mandate form by contacting Denbighshire’s Customer Service Centre, from Council One Stop Shops or by sending an email to gardenwaste@denbighshire.gov.uk or gwastraffgardd@sirddinbych.gov.uk.
Councillor David Smith, Lead Member for Highways & Environment, said: “Denbighshire County Council is committed to keeping the cost of the garden waste service as low as possible. The efficiency of the direct debit process allows us to offer our lowest prices to even more residents. For many it will also remove the worry of having to remember to renew their subscription every year.”
Notes on Payment Options & Rates
Direct Debit/Internet Costs: -
· STANDARD SERVICE £22.00 per year (26 collections of 1 x 140 litre bin)
· ENHANCED SERVICE £34.00 per year (26 collections of 2 x 140 litre bins)
Telephone/Face to Face Costs: -
· STANDARD SERVICE £24.00 per year (26 collections of 1 x 140 litre bin)
· ENHANCED SERVICE £36.00 per year (26 collections of 2 x 140 litre bins)
Customer Service Centre: Cymraeg :01824 706100, English: 01824 706101
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