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Sunday, September 23, 2018

Successful year for Citizens Advice in the county

Citizens Advice Denbighshire secured £7.4 million worth of benefits and credit gains for its clients across the county in the last financial year.

The various branches also handled £6.6 million of debt during the same 12 months and ensured that 64 clients facing repossession received help in court.

These figures are revealed in the latest annual report from the organisation, which gets financial assistance from town councils across Denbighshire, including Llangollen which put in £1,500 last year to ensure the registered charity can continue its good work.
The report also shows that £1.5 million of backdated benefits was received by clients thanks to Citizens Advice intervention.

Over 350 clients were raised out of fuel poverty and two out of three clients said the organisation’s welfare benefit service improved their quality of life.

During the course of the year Citizens Advice helped 5,990 clients with 9,041 enquiries.
A total of  3,391 clients were seeking help with benefit issues and 80 per cent of debt clients said that following the advice process made a lot of difference to their peace of mind.

Others figures revealed in the annual report are that 27 per 10,000 adults in Denbighshire entered insolvency during 2017 – higher than the England and Wales rate of 21.5.
Two in five clients with council tax arrears also had rent appears, according to the report.

Eighty per cent of the welfare benefit appeal and reviews assisted by Citizens Advice were successful.

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