Denbighshire
County Council is contacting vulnerable residents to check on their wellbeing
and offer community support during the coronavirus outbreak.
Everybody
receiving shielding letters from the Chief Medical Officer for Wales will also
be called by a Council officer to arrange community support or food box
deliveries if required.
If you believe
you fall into one of the categories of extremely vulnerable people and you have
not received a letter from the Welsh Government, you should discuss your
concerns with your GP or hospital clinician.
So far more
than 2,000 residents have been contacted and support provided has included
referrals to community groups or local charities for help with, for example,
advice about finances, grocery shopping or dog walking.
Cllr Bobby
Feeley, the Council’s Lead member for Well-being and Independence, said: “We
are working to ensure all residents in the county who have had a shielding
letter, will also be contacted by the Council by phone as soon as possible, and
we will keep in touch with them throughout the lockdown period.
“We are
supporting our residents by making them aware of the support available in their
own community, as well has offering advice on how to stay safe from scammers.
Any residents who are concerned about the legitimacy of these calls can hang up
and call the Council back direct on 01824 706000.
“People have
been telling us they are really appreciative of the calls and we want to
reassure residents we are undertaking this work as quickly as possible.”
One resident
who had received a call said: “I would like to applaud what Denbighshire County
Council is doing and I’d like to thank the Council for the call. We really
appreciate it and we really appreciate all those still going to work and
everything that has been done for us. Well done.”
Cllr Feeley
added: “As a Council we understand it is not only those in receipt of a
shielding letter that need support. If anyone is worried about themselves or a
friend, relative or neighbour they can call the Council on 01824 706000 and a
call-back will be arranged as soon as possible.”
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