Llangollen county councillor Karen Edwards has given her latest update on the problems still being faced by local people with the new recycling scheme introduced by Denbighshire County Council a few months ago. She says ...
"I know that many residents are continuing to suffer a
sub-standard statutory service from Denbighshire County Council with respect
the new waste collection scheme which came into effect on June 3rd.
In my previous statement on this subject I explained
some of the issues and some of the actions which the County Council was taking
in order to address the failures occurring in the operation of the new system.
"We are not alone in experiencing these problems of late
with missed collections and in some cases no collections at all which continue
to occur across the County.
"DCC continue to deploy additional vehicles and agency
personnel as well as allocating additional personnel from other departments and
scheduling additional weekend (Saturday) collections to cope with the issues
this scheme has created. This means we are being exposed to both unplanned
costs and a degradation in the provision of other services which is not
sustainable.
"I have been pressing the responsible officers in DCC
for more information.
"It is clear that some of the new vehicles are not able
to negotiate some of the narrow single-track roads in the rural areas of the
County both adopted and unadopted which were all part of the collection rounds
in the previous scheme.
"According to the officers responsible for the planning
and implementation of this rollout, the solution proposed in the new scheme is
for group collection points where residents who live on such unadopted roads
are expected to transport their waste to a group collection point. I have been
advised that residents in this situation have been written to, but it would
appear that this is not correct in every case.
"In order to try to assess the impact of this change in
the service, I have asked for the data as to how many houses fall into this
category and the location. Unfortunately, despite asking on more than one
occasion, DCC Officers have been unable to furnish me with this information
which in itself is most unsatisfactory and disappointing.
"In order to help me to better represent residents' views, I would like to hear from anyone in the Llangollen area I represent who has
received a letter from the Council informing them that collections will no
longer be made from houses located on unadopted roads.
"If you haven’t received a letter and you live on such a
road, I would like to hear from you too. please contact me either
via Ffon/telephone 07795 652188 or Ebost /email karen.edwards@denbighshire.gov.uk
"I cannot make promises for a better service tomorrow
because I have yet to see the evidence that the additional resources deployed
to resolve matters are working and having the desired effect to become a
sustainable and reliable system.
"I can assure you that I am doing all I can to make sure
that the responsible officers address the shortcomings in the service as a
matter of urgency.
"I and my fellow councillors are also seeking answers from DCC on the true cost and financial impact of this scheme to residents in the long term."
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