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Thursday, September 29, 2016

Upgrades planned for county leisure centres

Leisure centres across Denbighshire are set to undergo a digital revolution, with a programme of investment being introduced to expand and improve digital services county-wide.

Customers will see an enhanced service with the digital developments providing opportunities to make our leisure centres more modern and fit for the 21st Century.

The first project is the installation of three ‘fast track kiosks’ at Denbigh, Ruthin and Llangollen Leisure Centres.

These will complement the facilities already in place at Rhyl Leisure Centre and Nova, Prestatyn and will allow existing members to book into and register for activities in seconds, without the need for any delays at reception. 

In September,  all seven leisure centres (Llangollen, Corwen, Ruthin, Denbigh, St Asaph, Rhyl and Prestatyn) will have wi-fi installed.

As more of the fitness suites migrate onto “the cloud” and many customers use their own personal devices to track their fitness progress, improved connectivity for mobile and smart devices has become a necessity.  In response to customer demand, wi-fi will become available in specific areas in each site. 

October will see the relaunch of the website.  With a new cutting edge look, the redesigned site will provide improved, but simpler access to information for customers, via an improved layout.  Popular information, such as swimming and class timetables, will be available in a few simple clicks. 

By the end of 2016, the website will also incorporate facilities for online booking of activities and online booking for fitness membership, with both of these initiatives currently being finalised.

Councillor Hugh Irving, Acting Cabinet Lead Member for Leisure, said: “We are delighted to be introducing a range of brand new developments at our leisure centres.  They will be of great benefit to existing and brand new customers, with the latest technology assisting us in our efforts to improve the customer experience.

“More and more people expect to receive services at the touch of a button. Our latest investments will allow people to benefit from this, whilst also maintaining a more traditional approach through a front desk reception area.

“These latest developments support our commitment to keep investing in our leisure offer in Denbighshire."

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