According to one of the local county councillors, Graham Timms, this has
been arranged by Denbighshire until a suitable bus to serve the area can be
arranged.
He explained: “There has been an intermittent problem with the service
between the town centre and Pengwern due to the lack of availability of a
suitable bus.
“I understand that the service will only cover Pengwern if a small bus is used. When a larger bus is used on the service it has been missing out the Pengwern section of the route, causing problems for residents who have been unable to catch the bus into town, or who have been left to find their own way home when the smaller bus is not available for the return journey.
“I understand that the service will only cover Pengwern if a small bus is used. When a larger bus is used on the service it has been missing out the Pengwern section of the route, causing problems for residents who have been unable to catch the bus into town, or who have been left to find their own way home when the smaller bus is not available for the return journey.
“I understand that the route is under a Wrexham contract with a
financial contribution to the service being also made by Denbighshire.”
Cllr Timms added: “The situation is clearly highly unsatisfactory for
local residents who rely on this route.
“easybus are trying to resolve the problems and are likely to have the
service back to normal in August.
“Until that time Denbighshire have agreed to put a taxi service on the
bus route running at the same time as the easybus timetable to ensure that
passengers are provided with public transport according to the timetable
provided.
“It will also ensure that passengers can travel on to Llangollen Health
Centre should they wish. The taxi service is being provided by Premier Cars and
will be free to bus users until the normal service is resumed.
“Residents have been discouraged from using the service due to the
intermittent and unreliable provision at a time when we should be encouraging
the use of public transport.
“There may be some duplication in the service until easybus are able to
resolve their problems as they are unable to predict when their Pengwern
service will run.
“The taxi replacement taxi service started on Monday 23rd July.”