From today (Monday June 3) Denbighshire County Council is introducing changes to recycling and waste collections, including new containers and weekly collections for recyclable materials.
Residents on the Trolibocs service will have received a letter outlining their collection dates for the new service, including any changes to the day they will be putting out their recycling.
If residents are still unsure, there is a link on the website,
which once the address is inputted, will provide the updated collection date.
The link can be found here.
The council says waste crews will continue to work hard over the weekend to deliver the last few outstanding containers to residents and adds it is confident that all deliveries will be completed.
If for some reason a resident doesn’t have their container by Monday, June 3, they should continue to use the blue wheelie bin or single use sacks for recycling until they receive their new containers.
The council has received a large number of calls regarding the new waste changes within the last few days and would like to remind residents that if they have already logged a query about the new waste and recycling containers, there is no need to phone again to follow up, as the query is logged into the system and is being dealt with. This allows the contact centre staff to deal with more queries, more quickly.
If residents have
been unable to get through to the contact centre to log their new waste change
query due to busy phone lines, they can fill in the following form here.
Tony Ward, Corporate Director, Environment and Economy, said: “From our waste operatives, through to the contact centre staff, there are a number of teams working incredibly hard to ensure that everything is ready for the roll out of the new service on Monday, including delivering new containers through the weekend in time for the service changes.
"Separating
materials at source will improve the quality of recycling that we collect and
will also mean more recyclable materials will remain within the UK and be
recycled as new products. As well as helping to reach mandatory waste recycling
targets set by the Government, this new waste model will save the council up to
half a million pounds per year.
"The council would like to thank residents for their co-operation during this transitionary period and appreciate their patience and understanding.”
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