Denbighshire County Council’s Trading Standards
Section is warning residents to be on their guard as more reports of doorstep
sellers come in.
The authority has received information about
attempted sales of mattresses out of the back of a white Van by a trader cold
calling at consumers' homes and whilst walking down the street.
And trading standards officers say residents must be on their guard, as it is unknown
at this time where these mattresses are manufactured, whether they bear the
correct safety labelling or if they are genuine branded product.
The sellers are claiming that the mattresses are on
sale due to a family business closing down, liquidation of stock and cancelled
hotel orders.
It is understood that the mattresses have been
described as memory foam, luxury etc. However, they are carefully wrapped,
making it difficult to inspect them before buying.
The sellers do not provide any paperwork or
invoices and are currently operating under false business names and addresses.
More importantly, the seller is not complying with the law relating to
Cancellation Regulations, which entitles the consumer when entering into a
contract in their home, to have a 14-day cooling off period where they can
change their mind and cancel the contract at no charge.
Councillor Win Mullen-James Lead member for Local
Development and Planning said: “We are urging the public not to deal with these
sellers, you really do not know who you are buying from and if things go wrong,
there is no way of identifying the seller or rectifying the matter. If an offer
seems too good to be true, in most cases it is."
If you are unsure about
such traders or receive a visit, contact the Citizens Advice Customer
Service on 03454 040506 or alternatively contact the police on 101.
And,
if you feel intimidated or threatened by any doorstep seller you should shut
the door and call the police emergency number 999, advise trading standards.