* Nightingale House Hospice Volunteers have a final catch up before they embark on their new venture, heading out into the community to inform and support those with life-limiting illnesses.
A band of volunteers are heading into communities across
North East Wales and the borderlands to inform and support patients and loved
ones of those who have life-limiting illnesses.
Nightingale House Hospice has upskilled and trained a number
of its volunteers to go out into the community offering information and
support about the services it has on offer.
The Nightingale House Info Points will be
unveiled at the hospice’s flagship store in Regent Street this week.
Their purpose is to help
those who have been diagnosed with a life-limiting condition including cancer,
heart failure and Motor Neurone Disease, and tell them more about how they can
be cared for by the hospice and the services available to them.
The ambassadorial volunteers have previously undertaken a
number of volunteer roles within the hospice and are already familiar with the
services on offer.
But now the new scheme has gone one step further by training
them on the clinical and support services that patients and their loved ones
could access.
All the services at Nightingale House aim to support people
either during an extremely uncertain time, during and after treatment or when
there are no more treatments available. Help, support and therapies are
available for when life becomes more difficult and less enjoyable.
Volunteer Manager Jo Kearns said: “We have gathered together
a very loyal and knowledgeable group of volunteers to help us develop the new Info
Points service and help us reach out into our communities, offering
information and support and letting people know about our services but more
importantly how they can access them.
“People are generally referred to the hospice by their key
health care professional such as their Specialist Nurse or GP but patients or
their loved ones can also make a direct referral to us just by picking up the
phone and these direct calls often result in them accessing our wide range of
services including our in-patient unit.”
Nightingale House Info Point Volunteer, Kevin Jones said: “I
have been involved with the hospice for a number of years and I believe this
opportunity for us to go out into the community and tell people about the
amazing services that can help them better manage their illness or support them
and their carers’ in other ways, such as spiritual, emotional or psychological
support is so important.
“We want to go out there and tell people that the hospice is
not just a place where you go to die but a vibrant, caring and supportive
environment where the team throw their arms around you and give you the support
you need, when you need it most. Nightingale House mostly relies on fundraising
and charitable donations to keep it running and the more we can highlight the
services available the better for all concerned.”
The Info Points will be moving around the
catchment area as new locations are identified over the coming months. If you
have a public space and think it would be a great place for our volunteers to
locate for a couple of hours each month then please get in touch with Jo Kearns,
Volunteer Manager, Nightingale House Hospice on 01978 316800.