Council says: Let us know if you still need assisted refuse collections

Denbighshire County Council (DCC) has asked residents to urgently confirm whether they still need assisted refuse collections.

The council recently wrote to over 1,000 properties it has identified as having been registered for the service for three years or more, asking them if they still required this form of collection or not.  

People were informed in the letter that if the council hadn’t heard from them by September 27 they would be removed from its system.  

Details were provided in the letter of how to contact DCC should the property/resident wish to continue the service.

However, the council says response rates have been "relatively low" and that the original date has now passed.  

In a message sent to local county councillors earlier this afternoon (Tuesday) a senior officer says: "Given the difficulties we have faced in recent months, we’ve taken the decision to issue a further letter to the properties as a final reminder. This will be going out to the properties we’ve had no response from in the next 24 hours.

 

"If we receive no response following both letters, the service will be removed. I’m letting you as a group know in advance so you are forewarned on this matter."

Contact us online

Contact us by phone

01824 706000

Customer Contact Centre (Monday to Friday, 8:30am to 5pm).