Members of the Senedd are encouraging people to take part in a recently extended consultation which they hope will lead to stricter rules around how private car park companies operate.
Lesley Griffiths and Ken Skates
have been taking a stand against Euro Car Parks, which runs the notorious car
park at Island Green, Wrexham, after a deluge of complaints about unfair
fines.
Despite managing to get some
overturned, the Labour pair remain frustrated at the ‘arrogance’ of the company
and its ‘refusal to show any empathy or utilise any shred of commonsense’.
Now they are hoping that the UK
Government consultation will lead to new legislation which will clamp down on
unscrupulous practices within the industry.
Ms Griffiths, MS for Wrexham,
said: “Parking at Island Green Shopping Centre has been problematic for
years but the issue of suspect private parking operators issuing unfair fines
to shoppers and, in turn, negatively impacting businesses is not just a Wrexham
issue – it is happening in towns and cities right across the UK.
“This consultation could be the
beginning of the end for these unprincipled companies and I hope people make
their voices heard.
“Our long-running dispute with
Euro Car Parks shows no sign of stopping and in spite of the challenges, Ken
Skates MS and I will continue to explore every avenue available to help improve
the situation for the people of Wrexham.”
Mr Skates, MS for Clwyd South,
said: “The arrogance of companies like Euro Car Parks is clear in their refusal
to show any empathy or utilise any shred of commonsense. But they’re allowed to
ride roughshod over their customers because what they do is within UK
law.
“I hope that if enough people
respond to this consultation, UK Ministers will have no choice but to
significantly tighten up the rules and close the loopholes which allow these
sharks to operate with impunity and issue unfair fines to shoppers.
“I’ve had elderly and
vulnerable people contact me in recent months who have received threatening
letters from debt recovery firms demanding hugely inflated sums for alleged
offences at Island Green and elsewhere which weren’t even committed. Euro Car
Parks claim that even as the client of these firms they can’t intervene, which
I don’t believe. I’ve asked them numerous times to confirm this, and each time
they have refused to answer the question.”
The Private Parking Code of
Practice Impact Assessment, published by the UK Government, states: “Since
2012, there has been a significant increase in the number of parking charges
issued by private parking operators, measured by the number of requests for
vehicle keeper details from the Driver and Vehicle Licensing Agency
(DVLA).
“Linked to this, there are
concerns from consumer groups, MPs, and the public highlighting a range of poor
practices and behaviours within the sector that the current system of
self-regulation has not adequately dealt with. This has created additional
costs and stress for drivers and registered vehicle keepers that are often not
justified.
“Given the current system of
self-regulation does not appear to be working in addressing these issues, it is
necessary to introduce a new Code of Practice to ensure that the system is fair
for drivers and registered vehicle keepers. This is also considered justified
on equity grounds where unfair outcomes impact certain (for example, more
vulnerable) groups disproportionately.”
* The full report can be read on
the UK Government website. The email address to respond to is parking@levellingup.gov.uk and the consultation has been extended to October 8.
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