Susan Elan Jones, MP for Clwyd South, is urging any of her constituents left without power for 24 hours or more during the recent severe weather who has not yet received a compensation payment to contact their energy supplier as soon as possible.
As soon as the bad weather spell began, Ms Jones was in contact with ScottishPower, the main energy supplier in the Dee Valley, which was one of the worst affected areas in the UK with 10 foot high snow drifts and 6,000 customers left without power.
Ms Jones has now received a comprehensive response from ScottishPower.
In it, the company advises customers who were without power for 24 hours or more and have not yet been contacted by staff to put in a claim. ScottishPower customers can do this by calling 0330 1010 158 or visiting www.spenergynetworks.com
"I pay huge tribute to power company engineers, local authority staff and so many other people who battled really treacherous weather conditions in the cause of their public duty last month," said Ms Jones
"However, I would also like to remind local residents not to forget to make a claim from the power companies if they are entitled to one. Any of my constituents who is entitled to a compensation payment should either contact their power company direct, or get in touch with my office via my website susanelanjones.co.uk, by phone on 01978 824288 or by letter to me at The Enterprise Centre, Well Street, Cefn Mawr, LL14 3AL.”
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