Thursday, November 12, 2020

Railway decides to cancel its special Christmas trains

Llangollen Railway has decided to cancel its special Christmas season trains.

On its Facebook page it is says: "It is with a very heavy heart that we have taken the decision to cancel the Santa and Mince Pie Specials for 2020.

"With the uncertainty surrounding further local area lockdown restrictions, there is no guarantee the majority of our passengers will be able to travel with us throughout December.

"Everyone who has made a booking will be contacted during the next week via email regarding their booking. 

"We are asking customers to not telephone the office but to respond to the email they receive. Due to furlough we are running the office with a skeleton staff. 

"Facebook messages will not be responded to at the current time, emails will be answered but it will take a little longer than usual to respond.

"Please bear with us during this unprecedented period. Your help and support during this difficult time is very much appreciated.

"Again, our apologies, we hope to see you at Llangollen Railway in 2021"

A railway spokesperson added: "We will be offering a full refund, a voucher for an alternative event next year (including Santa Specials) or people may wish to donate the ticket money to the railway in this time of need."

 

We will be offering a full refund, a voucher for an alternative event next year (including Santa Specials) or that they can donate the ticket money to the Railway. (!),,,,,,,,,,,,,,,,, in this time of need,

 

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