Financial support possible following Test and Trace contact

Denbighshire County Council is informing residents that have been contacted by NHS Wales Test, Trace and Protect service (TTP) and told to self-isolate that they may be entitled to financial support from a package announced by Welsh Government.

The Self-Isolation Support payment is being administered by local authorities and the application process has now been implemented.

People are entitled to a Self-Isolation Payment of £500 if they meet all of the following criteria:

• They have been told to self-isolate by NHS Wales, Test, Trace, Protect service (TTP) on or after 23 October 2020
• They are employed or self-employed
• They cannot work from home and will lose income as a result
• They or your partner are currently receiving at least one of the following benefits:
• Universal Credit
• Working Tax Credit
• Income-based Employment and Support Allowance
• Income-based Job Seekers Allowance
• Income Support
• Housing Benefit
• Pension Credit

A discretionary payment of £500 may be available if people meet all of the following criteria:

• You have been told to self-isolate by NHS Wales, Test, Trace, Protect service (TTP) on or after 23 October 2020
• You are employed or self-employed
• You cannot work from home and will lose income as a result
• You or your partner do not currently receive:
• Universal Credit
• Working Tax Credit
• income-based Employment and Support Allowance
• income-based Job Seekers Allowance
• Income Support
• Housing Benefit
• Pension Credit
• You will face financial hardship as a result of not being able to work while you are self- isolating.

Councillor Julian Thompson-Hill, Cabinet Lead Member for Finance and Assets, said: “We fully recognise that some people will have suffered financial hardship as a result of the covid restrictions and worrying about finances only adds to people’s concerns.

“The Isolation Payment has been made available by Welsh Government to assist those that have suffered financially.  

"The council is responsible for administering the scheme in Denbighshire and information on the criteria, as well as how to apply and the application forms themselves are available on the Council’s website and we would encourage people to take a look and consider whether they are eligible for the payments."

* To apply, visit the council’s website: www.denbighshire.gov.uk/coronavirus