Reminder to take part in Test, Trace, Protect strategy

Denbighshire County Council is reminding customers and businesses about the importance of the Test, Trace, Protect strategy.

It says the strategy is key in controlling the spread of new outbreaks, particularly as public spaces start to re-open and customers are being assured it is safe to provide contact information and it is vital to help isolate an outbreak.

The strategy applies to hospitality businesses including pubs, bars, restaurants and cafes as well as tourism and leisure facilities, including theme parks, museums and cinemas, and close contact services including hairdressers, barbers, beauticians, tattooists, sports and massage therapists.

Cllr Mark Young, the council’s Lead Member for Planning, Public Protection and Safer Communities, said: “Certain businesses should now be collecting names and contact details of all their customers and this is really important. 

"We are asking customers to co-operate with the request. Along with social distancing and good hygiene, the Test, Trace, Protect strategy is key to helping to prevent a resurgence of COVID-19.

“Businesses have been working hard to ensure they are re-opening safely and we urge them to ensure these regulations are adhered to.”

Businesses are required to take the names of customers or visitors, or if it is a group of people, the name of one member of the group – the ‘lead member’ as well as a contact telephone number for each customer or visitor, or for the lead member of a group of people and the date of visit and arrival and departure time.

If you have recently been to one of these businesses and have not been asked for your contact name and number then the council would like to know. Please email envhealth@denbighshire.gov.uk with the name of that business.