If you look after a family member or friend, then
the Welsh Ambulance Service wants to hear from you during August as part of its
Carers Survey 2020.
Caring for anybody with a physical or mental
disability, a person with substance misuse issues or providing extra help as
someone grows older can be extremely testing and impact on the carer’s own life
and wellbeing.
The Ambulance Service says it would love to hear your
experiences of caring – especially if you’ve had cause to use any of their
services such as emergency care response, falls team, non-emergency patient
transport or community engagement work.
Executive Director of Quality and Nursing for Welsh
Ambulance, Claire Roche said: “Gathering personal experiences from carers is
vital to us and will help build greater understanding and shape how we meet
their needs in the future.
“I would urge anybody in a care role to make their
voice heard and let us know via the survey how they have found our response
when they have needed to call.”
Run by the Patient Experience and Community
Involvement (PECI) team, the survey is in its second year.
Matt James from the PECI team said: “Reaching out
to those who are caring for loved ones can be a lifeline. To provide a safe
forum and support network is essential in helping people feel understood and
that they are not alone.
“Our annual survey will help us to further
understand the issues faced by people we may not physically be able to reach.”
* You can watch a short video of the work Welsh
Ambulance do with carers on this link https://bit.ly/2P8xMmI and on Twitter follow
@WelshAmbPIH.
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