Telephone befriending service launched in Denbighshire

A special service has been launched to provide ‘telephone friends’ to residents during the coronavirus outbreak and beyond.

Denbighshire County Council’s Telephone Befriending service has been set up to check on people’s welfare, offer them regular telephone friendship and alert them to support services.

The service is being operated by Council staff and volunteers, including a number of county councillors.

Cllr Bobby Feeley, the Council’s Lead member for Well-being and Independence, said: “COVID-19 is having a particularly large impact on the wellbeing of our community, especially those in high-risk categories who are shielding or self-isolating.

“This service is open anyone who is feeling isolated and lonely we are able to call them on a regular basis for a chat. They can also refer or signpost to agencies if more help is required, but the focus is a friendly person on the other end of the line who calls them regularly.

“We are determined to ensure no one in the community is left to struggle through these difficult times on their own.  A united effort from our county councillors, our employees and our amazing volunteers is making sure everyone who needs help gets the support they deserve.”