Second coronavirus update from the health centre

DR A D EVANS & PARTNERS – LLANGOLLEN HEALTH CENTRE 

COVID-19 - PATIENT UPDATE NO 2 

There are still no confirmed cases of Coronavirus in our local area at the moment.  However, we are 

constantly monitoring the situation and have put in place some further precautionary measures to 

safeguard our patients and staff in addition to those we informed you of last week.  

Any patient who is worried that they may have Coronavirus (either because they have symptoms of 

fever, cough or cold, have recently travelled to an affected area or have had contact with a confirmed 

case of Coronavirus) should self-isolate and ring either 111 or NHS Direct on 0845 46 47.  Advice on 

how to self-isolate is given at the end of this update.  

Public Health Wales are asking travellers returning from Italy, China, Thailand, Japan, South Korea, 

Hong Kong, Taiwan, Singapore, Malaysia, Macau, Vietnam, Cambodia, Laos, Myanmar, and Iran to 

check the updated guidance on their website at: 

https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/advice-for-travellers 

We continue to ask that, if you have fever, cough or cold symptoms, have recently travelled to any of the countries listed above or have been in close contact with a confirmed case of Coronavirus, please do not attend the health centre. 

Members of the public can help protect themselves and others by always carrying tissues, and using 

them to catch coughs or sneezes.  They should bin the tissue, and to kill the germs, wash their hands 

with soap and water, or use a sanitiser gel.  This is the best way to slow the spread of most germs, 

including Novel Coronavirus (COVID-19). 

The patients we have spoken to have been understanding and supportive of the precautions we are 

taking.  Our aim is to continue to provide care for all our patients whilst maintaining the health 

centre itself as a safe environment for those that need it.  

The further precautionary measures that we have put in place are: 

Patients are being offered future routine consultations in the form of pre-booked telephone 

consultations only.  Our triage system for urgent medical issues remains the same.  Please be assured 

that patients who are assessed by a GP as needing a face to face consultation will still be offered one 

but by restricting the number of non-urgent patients in the health centre we are safeguarding those 

who really do need to be seen, and who are potentially the most vulnerable. 

Patients who are requesting routine nurse appointments are being asked to contact us again in a 

couple of weeks or to visit our website for updates.  Patients can ask to speak to a nurse about their 

appointment request if they wish, especially if the request relates to contraception or other essential 

medication.  

All minor surgery is being postponed for the time being.  

At the moment we are still seeing patients who booked their routine appointments prior to 9​^th​ March 

but please be aware that, if Coronavirus does spread to our local area, we may need to change these 

to telephone consultations. 

We thank you for your cooperation and understanding during this challenging time.