Friday, March 13, 2020

Friday's coronavirus update from Llangollen Health Centre


Here's the latest update on the coronavirus situation from Llangollen Health Centre plus the latest patient update from Public Health Wales:


COVID-19 - PATIENT UPDATE NO 3
As many will be aware the first case of Coronavirus in the Wrexham area was confirmed yesterday.  Currently we are not aware of any cases within our practice area.  However, we are increasing the precautionary measures we put in place last week to safeguard our patients and staff.

From Monday 16th March, we will be restricting access to Llangollen and Glyn Ceiriog health centres for all patients unless you have been clinically assessed by a doctor or nurse as needing a face to face consultation, or an essential blood test.  Plas Madoc Surgery will be closed.

Patients requiring appointments will be offered a routine telephone consultation or telephone triage depending on the urgency of their request.  Please be assured that if a doctor assesses you as needing a face to face consultation you will be seen. 
We are taking these precautions because we need to maintain the health centre as a safe environment for those patients who will still need to see a doctor, as these patients are often the most vulnerable.

We will not be carrying out routine blood tests.  Patients requiring essential blood tests or anyone who is unsure whether their blood test is routine or essential should phone us in the first instance and a nurse will contact you to discuss your test.

Prescription requests can be phoned through to us or put through the letterbox to the left of the main doors.  Prescriptions that would normally be collected from us will now be collected from Rowlands Pharmacy next door.


We realise that these measures will put additional pressure on our phone system.  We will be monitoring this and putting in place alternative ways of contacting us as and when we need to.

Updates will be posted on our website – www.llangollenhealth.com
We would be grateful for patients’ help with disseminating this information to family, friends and neighbours.


Please be assured we will continue to provide care for our patients albeit how we do this may differ at times from our usual methods. However, please use our services wisely.  Our local pharmacies can provide advice and treatment for many minor ailments and there is a wealth of information on our website.

Thank you for your cooperation and understanding during this challenging time.


From Public Health Wales ....



COVID-19 - PATIENT UPDATE NO 4

This is the latest update from Public Health Wales.  This can also be found on their website at:

What to do if you have symptoms of Coronavirus
You should stay at home for 7 days if you have either:
  • a high temperature
  • a new continuous cough
Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you're staying at home.
You should only contact 111 if:
  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days
How to reduce the risk of catching or spreading coronavirus
Most people can continue to go to work, school and other public places.
To protect yourself and other people:
  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin straight away and wash your hands afterwards
  • try to avoid close contact with people who are unwell
  • do not touch your eyes, nose or mouth if your hands are not clean

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